There have been reports of Speed Box purchases being unsuccessful. Our team is currently investigating this issue, and an update will be provided once we have confirmed that the issue has been resolved.
If you have been impacted by this issue, please contact our Customer Support team with the following information:
-
If you DO NOT have a linked Mythical account: your NNWT Player ID
- Will usually will only contain letters, numbers, and dashes
- Can be found in the left-hand bottom corner of the Settings menu
OR
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If you DO have a linked Mythical account: your NNWT Player Username
- Will usually start with "Player-" and a string of letters and numbers
- Can be found in the very middle of the Settings > Mythical ID menu
- Your Mythical Account email address (if you have a linked Mythical account)
- The amount of Speed Boxes that were purchased
- The number of Nitro Coins that was spent on the Speed Boxes